Registration is a straight forward process. Here are some of the most common questions regarding registration, and their answers.

What time does registration open?

• Thursday: 4:00 PM - 10:00 PM

   

• Friday-Sunday: 8:00 AM - 10:00 PM

   

• Monday: 8:00 AM - 5:00 PM

(from official site )

I bought through Ticketmaster. Where do I get my badge?

There are three lines for membership pickup:

1) Preregistered,

2) Ticketmaster

3) At the Door.

Just stand in the Ticketmaster line and you'll be fine.

Make friends and talk with people in the lines, their here for the same reason, so they'll be happy to chat.

Can I pick up someone else's badge?

Yes, as long as you have a copy of their identification and written permission to do so. If you have bought memberships for your minor children, and they do not have ID, registration will accept your ID.

I lost my color postcard!

That's okay. Just bring a photo ID, and a copy of your paypal receipt (or for whatever method of payment you used.)

If you have received a postcard from the office, you have a membership.

Can Dragon*Con send out badges?

The office does not mail badges. This cuts down on counterfeiters and they cannot always rely on the mail system to deliver them.

My credit card has not been billed yet. Is this a problem?

If you have sent a check, or called in with a credit card, and neither has been deducted from your account, it means a problem has arisen with one or the other. Contact the office.

How do I request different name for my badge?

There is a message box or "notes to sender" function on paypal and the store. This is where an alternate name can be entered.

If you have received your postcard with a different/incorrect name on it, and you ordered it through paypal or DC store, likely the info box was not filled in. If this information is missing or incorrect, do not panic and order a new one. Changes can be made up to August 15th, sending the details to Chip@dragoncon.org (address current as of 04Feb09)

How do I need to transfer my membership to another person?

The convention do not offer refunds for memberships. If you can't attend Dragon*Con after you've pre-registered you may transfer your membership to another person. This notice of transfer must be in writing and have the signatures of both the original member and the new member; click here for the .pdf Adobe Acrobat version.

There will be a $20 transfer fee.

The sooner these are received, the better. If you make this change before the office closes on August 15th the updated badge will be waiting for you at the door. Otherwise registration will accept membership transfers at-the-door; please see the "Solutions" Desk in the registration area. Also, Eternal Memberships are not transferable.